Shipping and Delivery Policy

Thank you for shopping online with Islampur Mart! We are committed to delivering your daily essentials to you as quickly and safely as possible. Please review our shipping and delivery guidelines below.

Order Processing Time All orders placed through our website are generally processed within 24 hours. If you place an order after our regular store hours, it will be processed the morning of the next business day.

Local Delivery We are proud to offer local delivery services to our community in and around Islampur, Uttar Dinajpur.

• Delivery Timeframes: Standard local deliveries are typically made within same day or 1 to 2 business days.

• Delivery Fees: Delivery charges are calculated at checkout based on your exact location and the size of your order.

In-Store Pickup (Click & Collect) Skip the aisles and pick up your order directly from our store!

• Choose the "In-Store Pickup" option during checkout.

• You will receive an email confirmation when your order is packed and ready.

• Bring your order confirmation to our store at Congress Road, Islampur between 8:00 AM and 10:00 PM, Daily.

Order Tracking Once your order is out for delivery or ready for pickup, we will notify you via email or phone with any relevant tracking updates or estimated arrival times.

Contact Us for Delivery Help If you have any questions about your delivery, need to change your shipping address, or are experiencing a delay, please reach out to us right away.

• Email: contact.islampurmart@gmail.com

• Phone: +9091-733202

• Store Address: Congress Road, Islampur, Uttar Dinajpur, West Bengal (WB)